1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in Setia Alam, Shah Alam, Selangor. Any shipments outside of Setia Alam, Shah Alam are not available at this time.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the time of delivery, rather than the time of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 1 hour of your order, subjected to order made within business working hours. Business working hours mean Monday to Sunday from 12.30pm to 7.00pm except holidays.
Time of delivery may vary due to 3rd party delivery practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate delivery.
4. Delivery Instructions
You can provide special delivery instructions on the check-out page of our website.
5. Delivery Costs
Delivery costs are based on the weight of your order and the delivery distance. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page and delivery details such as address and contacts. Once at the checkout screen, delivery charges will be displayed.
Additional delivery charges may apply to remote areas or for high quantity orders or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the total orders to which the item is delivered.
6. Damaged Items in delivery
If there is any damage to the orders on delivery, contact us immediately at 013-884 8493.
If you have any questions about the delivery and shipment or your order, please contact us at 013-884 8493.